Question 1

How do I contact support?

Accepted Answer

Use Help & feedback in your portal to send a message. Our team will reply in the app and by email when applicable.

Question 2

How do I verify my company license?

Accepted Answer

Open Company Profile and upload your business license. Our team reviews it within a few business days. You can search talent after approval.

Question 3

When can I post jobs and invite candidates?

Accepted Answer

Create a job post from Job Posts. Posts may be reviewed before going live. You can invite candidates once a job is pending or approved.

Question 4

How does employer billing work?

Accepted Answer

Choose a plan under Billing & usage, pay via bank or Telebirr, and upload your receipt. Access expands after admin approval.

Question 5

How do I upload and get my CV approved?

Accepted Answer

Go to Upload CV, submit your file, then wait for admin review. You will receive a notification when your CV is approved or if changes are needed.

Question 6

How do I apply for jobs?

Accepted Answer

Browse Jobs, open a listing that matches your profile, and click Apply. Your approved CV and profile details are sent to the employer.

Question 7

What is ATS scan and how do I use it?

Accepted Answer

ATS scan checks how well your CV matches a job description. Open ATS scan from the menu, paste or upload content, and review the score and suggestions.

Question 8

How do paid seeker services work?

Accepted Answer

CV analysis, ATS checks, and premium bundles can be purchased from Billing. Upload your payment receipt; an admin will verify it and unlock the service.

Questions? We are here to help.

Frequently asked questions

Contact us

Questions? We are here to help.

Frequently asked questions

Contact us